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Do you post items out?I do! I just can't add a standard price on the items on my website. If you let me know what item(s) you're interested in, I can get a postage & packaging quote for you. In order to get a quote for you, I'll need both your email address (for invoicing) and your postal address (so I can get the postage quote to where you want it to go). Most things that I have posted so far tend to be between £3 and £10 and I prefer to choose the insured options - I have faith in the postal services but I'd rather have the extra security there. Provided you're happy to proceed, once paid I'll finalise the postage and send it out to you with a tracking link/number. If you've selected the postage option in an order, I will need to get back to you with a quote: ✔️ If you are then happy to proceed, I'll invoice the remaining postage to you and when paid I'll post it off! If it is a larger item, it may take a little while if I don't have adequate packaging. ❌ Otherwise, I will refund your order in full. For a rough idea on what to expect (UK Mainland), here are some of my past sales and postage quotes total some differing items:
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How does the free in-person item collection work?At the checkout select the In-Person collection option. From there I'll send you an email with an address and we can arrange a time where you can pick up your item(s).
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Do you take offers for items?Try me, although I'm an independent trader as it were. Please don't try to take advantage, I try to price my items carefully.
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Some things are clean, others aren't. What gives?"With some things there is a certain charm or desirability for originality, wear or patina. One instance is coins - most collectors (not all!) consider coins to be damaged once they're cleaned. I'll clean some things up to a degree but never do anything to knowingly make something less desirable. It's individual choice at the end of the day so I'll leave those few items for the future owners to decide what they want to do.
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Does your shop have a minimum spend?No - although when testing I did find that card payments were a minimum of £1 (I didn't set this and I don't think I can override it) This may be the case with PayPal too but I can't say for sure.
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What's the number in the pictures by your items?The numbers that look like 00/000/00 are my notes to match a photo with a paper trail. It's commonly referred to as an SKU, or a Stock Keeping Unit in general retail (not that I knew that when I was setting up shop). Basically it's an individual number for a specific item, sort of like a barcode but I'm not that fancy. My own numbers have the meaning (using 01/002/03 as an example): 01 - The first notebook I use to jot down notes 002 - The second page of the notebook 03 - The third line of the page This code is used throughout the entire buying / selling process to keep tabs on things. Essentially 01/001/01 was my first item and it goes on from there. It doesn't necessarily mean that it's the order of appearance in my shop though!
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How does the Local Item Delivery work?In the checkout, select the Local Delivery option (Only applicable to locations within 10 miles of Sutton-On-Sea, Mablethorpe). I'll send you an email to arrange a time for delivery that's good for both of us and I'll bring your item(s) to you! I ask £1 for this just as a small return on the petrol used. I quite like driving so I'm not too worried about my own time.
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What's your stance on returns?I get it - sometimes something just isn't for you or something just isn't working right. I try to capture any important information and details in the photos and text descriptions. Typically antique shops don't accept returns, although a lot of them aren't online. If something is faulty (undescribed), give me a chance to take a look at it and if you still don't like it, I'll have a good think... If it is something that is quite clearly evidenced, I won't be able to offer a return. 'Sold as seen' is a usual antiques policy for some reason, and I should probably follow that lead.
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Why don't I see some items/categories on your Facebook shop?When adding some items, they breach Facebook's terms. This means that some items I need to keep for this website exclusively. Some of the disapproved items are: Coins, Banknotes & Cheques (even if they're no longer in circulation or were made for commemorative use) License plates (even if they're from abroad) Vintage smoking memorabilia (even if some brands don't exist anymore) (also some items get blocked for having a brand associated with them, such as some lighters and sunglasses on the shop) On top of that, the Facebook shop doesn't include the level of functionality that the website has in terms of filters by year/country etc. Purely for the fun of it, I've made a blog post that lists all of the things that Facebook/Meta has rejected. You can see that list by clicking here.
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Some items have a ribbon that reads "@Gdad's, MK19 7DP" - what is that?"These items have been chosen to be available at Gdad's Collectables, in Haversham. My items are all in Cabinet 2. It means that while they're there, they won't be available on the website - this is mainly to stop the risk of someone buying the item in the shop, and then having someone buy the same item online and me not having it. This would be especially difficult for me to source another, as some of my stock may be particularly rare or hard to come by. If you're interested, I highly recommend taking a trip out there. Gdad's Collectables' address is: UNIT 6B Pineham Farm Haversham Milton Keynes MK19 7DP If there is something that you would like with this marker, please let me know. I can give them a call and remove it from sale there. Some items also have this orange marker next to them in my shop🟠. This means that they are also available to purchase on gdads.co.uk
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What do I do if I want to sell something?Send me a message either using a contact form or emailing direct on GlennsAntiqueShop@gmail.com. Pictures will help too! I'm happy to assess something, let you know what I think and if it's something that I can find another home for. Just note that I can't take things that are too big, and I'm not made of money - I don't have a Business Premises at the moment!
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Why don't some items in the shop have pictures?Some items in my shop don't have pictures because I haven't had a good opportunity due to either time constraints or lighting/tech issues. It might be that I've managed to get some time on my laptop before I've managed to take some photos. For these I have this as a temporary placeholder: Check back soon if you see this, or send me a message if something catches your attention. I'll endeavour to get these pictures up as soon as I can. Apologies, and thank you for your patience!
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How did you make your website?Oddly enough, this is my third shot at making a website. First I tried on Wix, my brother suggested another site, so I tried that, and now I'm back again. Either way, this website will never be perfect! It does have some integration with Facebook though!
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I've sent you an email. How long should it take for a reply?I should get back to you within a day or two. I'm working across multiple places at the moment and will do what I can - whether it's to answer a question, to give you a quote or for anything else.
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Do you work with other people or businesses?Currently, no. It's just me at the moment, although I'd happily help support other local businesses!
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Where is Sutton-On-Sea?Sutton-On-Sea, Mablethorpe is toward the very east end of Lincolnshire on the coastline (This link will show you on Google Maps)
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What's your environmental stance?Generally I try to remain fairly green, although I'm probably not the best. My belief is that by keeping older items in use, it defeats "planned obsolescence" - a practice nowadays where items are designed to break just after their warranty ends. A lot of items in the past were made without planned obsolescence in mind, and generally are made to last. They also often exude character and charm! "If it ain't broke, don't fix it!" And if it is broken, try to fix it - keep it out of the landfill! The most harmful aspects are that I use (quite a lot of) bubble-wrap when it comes to protecting items - mainly when posting items.
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What can't you sell?When setting up this online shop I had to agree to not sell anything on a list of prohibited products. For the full list, please see this: support.wix.com/en/article/wix-payments-prohibited-products-and-services The main items that apply to this shop are the sale of: -Tobacco -Flammable or radioactive materials -Weapons, ammunitions, military arms, explosive devices and firearm parts That being said, if I happen to come across some historical items that would apply under this (such as WWII Bayonets or Radium Glass), I'll list. They're not being sold as weapons to be used, but as collectors items. Re. Knives: In UK law, I can't sell any knives to anyone under the age of 18 - I'd need to have some form of ID included with sale. Some knives (such as butter knives) I wouldn't personally class as weapons as part of the Wix agreement. Other knives and similar articles that are under a 'collectables' category are sold as such - it's a bit of a grey area as in these instances, they're not sold with the intent of being used as weapons! I'd hang onto any any knives or weapons that are clearly of some historic or collector significance. That being said, any knives I happen to obtain that don't fall in these categories (such as in the bottom of boxes that I purchase) will be put in a police amnesty box when I have a moment to do so. More information about the law for buying and selling knives can be found by following this link: www.gov.uk/buying-carrying-knives
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Do you have a phone?Currently, no. This is primarily because I work in other places during usual business hours and it wouldn't be good for me to be taking calls while I'm doing that. Maybe in the future?
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